The Heritage Hotel Manila
สั่งโรงแรม เป็นเครือข่ายท่องเที่ยวอิสระที่ให้บริการโรงแรมกว่า 200,000 แห่งทั่วโลกดูเพิ่มเติม
ความคิดเห็นจากผู้เข้าพัก
I love the staff! They are super accomodating and helpful especially with housekeeping. I left my medication and they went out of their way to have it delivered to me. Everyone is super friendly and warm. We like that it's walking distance to Mall of Asia and other restaurants.
Agnela
ตุลาคม 2567
Good location, only 20 min walk to the Mall of Asia. The hotel offers a complimentary driving service to there. Airport only about 20 min by taxi away, the staff help to order one. The swimming pool is huge and nice. Very good and yummy breakfast with a lot of choices.
Rolf
ธันวาคม 2567
There are a few disadvantages to this hotel, but they are outweighed by the amazing staff. From the moment I arrived they were the best I’ve encountered and did everything they could to make my stay pleasant. In particular, the catering and room service staff Joerick and Jarod looked after me very well. They even got the chef to make me a special vegetarian meal. Overall, the room was comfortable, even though the fixtures and decorations are tired. But everything worked correctly, especially the air conditioning, and with the amazing staff this all added up to a comfortable stay.
Melanie
ธันวาคม 2567
It is a good place to stay, if you are staying about one night stop in Manila. It so close to the airport, clean & comfortable beds. Good breakfast ( some comments about not good buffet) it’s good do not worry. Easy to find, nice lobby, very helpful staff at front disk, good 4 elevators working perfect & has a card key sensor ( no one can touch the console without a keycard ( security issue) , towels some of them are old ( but really so white & clean). I stayed at a room in the 6th floor, it is big & clean( the TV. Is only 8 channels HBO only). The toilet is up to a 4 star hotel. No casino there yet ( yes it is located in the ground floor..!! But still they working on it almost ready, but I think it might be working on April 2025, maybe ( not sure but it was from my point of view). But, as I said it is good for short stay, because I prefer to stay at makati area for longer stay.
Salem
กุมภาพันธ์ 2568
The staff was extremely welcoming and polite all the way through my stay. The food was quite good as well. The free shuttle to the Mal of Asia is a great bonus, as it allows me to visit the mal and its surroundings for free.
Mrs4lm0n
มีนาคม 2568
We loved our stay in Heritage Hotel because of the following reasons: 1. We got an upgrade of our reserved room to a suite room. It was cozy, the temperature was just right; 2. When we opened the television, there was a personalised WELCOME MESSAGE for me. It was indeed a PLEASANT SUPRISE;. KUDOS to the IT team of the Heritage Hotel. You have made your customer feel special. 2. The food which was a room delivery was great and on time for tired and starving persons like us who just arrived from an international flight; 3. We got the breakfast which was just right for the amount. The variety was good enough. 4. Reception staff, IT Staff, kitchen staff who received my order, food delivery staff, and dining area staff were pleasant and attentive to our needs. All in all, it was an excellent customer experience. This was not my first time to stay in Heritage Hotel. In my last vacation early part of 2024, we also stayed in this hotel which we enjoyed our free trip to Mall of Asia.
Analyn
ธันวาคม 2567
My colleague and I appreciated services served at the hotel the most. All staffs were welcoming and had a great service mind. The food was good with various of choices. Also, the location of the hotel was great with a walkable range to access to many tourist attractions and public transportations.
ธวรุตต์
เมษายน 2568
Accessible place to stay the location near to MOA and pasay bus terminal. Ms lea allowed us to check in early supposed to be 2pm she offered us upgrade the room but we hesitate at first and for the second time Mr. Nico offered us again to upgrade the room which is the club king room it’s newly renovated. We got the best room. Moreover the buffet food was great lots of options to choose, staff are friendly. Ma’am Flor was there when we check in and check out and she was amazing very approachable and friendly to us she loves our babies 🥰. Heritage hotel is one of our top hotel to stay in manila. Definitely will book there again.
Hope
มิถุนายน 2568
The Heritage Hotel Manila was absolutely fantastic. The property itself is beautiful, but what truly stood out was the exceptional guest service—perfectly executed from start to finish. As a hotelier myself, I can confidently say their training programs are strong and clearly maintained across the entire team. It shows. The food was very good, and the small touches made all the difference. On the morning of our departure, I wasn’t feeling well, and my husband asked if he could take some toast up to the room for me. Not only did they say yes, they went above and beyond—delivering two plates with a variety of toast, pastries, and a perfect croissant. It was exactly what I needed without even asking. Communication was clear, thoughtful, and seamless that started before we even arrived and carried throughout our stay. I wouldn’t hesitate to stay here again and recommend it to anyone looking for top-tier hospitality in Manila. 🌟
Matthew
มิถุนายน 2568
Great location. Close to restaurants, public transport, ATMs and shops. The Mall of Asia is only a 10 minutes drive and there is a free shuttle 5 times a day. The room was spacious with plenty of storage options and clean. The bed was comfortable with choice of pillows. Staff were courteous and helpful. The basement gym was well-equipped and excellent.
Vijay
กุมภาพันธ์ 2568
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